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CDHP PROGRAM IMPLEMENTATION
Envisioned and implemented CDHP programs at Lumenos. Lumenos was a venture-funded
pioneer in the field of consumer driven health plans, one of the first companies to offer
Health Savings Account (HSAs), Health Reimbursement Account (HRAs) and Health Incentive
Accounts(HIAs). Lumenos was acquired by WellPoint in 2005. Systems included - Award
winning Web Site powered by proprietary content management system; Siebel to support
Customer Service, Sales Force Automation; Proprietary Account Management and Claims
Adjudication engine; Proprietary data warehouse; and a Centralized Data synchronization
engine.
HEALTH CARE IT PRODUCT LAUNCH
Led technology and operations team for successful iterative launches of the Lumenos
products under WellPoint umbrella. The enterprise launch was a $50M+ project that
was executed from cradle to grave within 28 weeks with a team of 200 resources and
subsequently won WellPoint’s highest award for project execution, the Pinnacle Award.
COLLABORATION / PROGRAM LEADERSHIP
Led technology team for launch of the Zagat Health Survey; an innovative collaboration
between WellPoint and Zagat Survey enabling consumers to share and learn about
others’ experiences with Physicians. Announcement of this program drove more than 200
million medial impressions; earning the team Pinnacle Award for outstanding innovation.
HEALTH CARE PORTAL LAUNCH
Led the redesign and launch of the new consumer portal for Anthem, driving towards
legacy portal consolidation, architectural simplicity, introduction of content management
system and re-invention of the web experience.
Additional work:
- Launched Quality Compass at NCQA.
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